This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

 

FRIENDS AND FAMILY TEST

Would you recommend our surgery to your friends and family, please click on the Patient Survey link in "have your say" below to take part in our survey.

SHINGLES VACCINES

Patients aged 70 years old are now to be offered a shingles vaccine.  There is also a catch-up programme for patients aged 78 and 79 with the aim that within the next few years, all patients between 70 and 80 will be offered this vaccine.

ARE YOU A CARER Please see further information under clinics and services to see how we can help.

PATIENT GROUP MEETING

If you are a registered patient, would you like to be part of our Patient Group!  The practice would like to hear your views, please register your interest by clicking on the link below, or alternatively contact a member of our reception team who will be happy to help.

OUT OF HOURS

If you need a doctor urgently when the surgery is closed please contact NHS 111 or visit the walk-in/urgent care centre at University Hospital of Hartlepool

HEALTHY HEART CHECKS

If you are between the age of 40 and 74, you may be elligible for a healthy heart check.  Please ask at reception for more details.

Practice Management

Sue Cullen

Sue is our practice manager and has worked at the practice for over 20 years. Sue will be able to help you with any administrative problems or concerns you may have. She is responsible for dealing with any complaints you may have about the surgery. If you wish to make a complaint you can speak to any member of our team who will be happy to help you or if you wish you can speak to Sue who will be happy to discuss your concerns. She will also be very happy to receive any compliments, comments or suggestions you may make to improve our services.  In her absence our Assistant Practice Manager, Nicola Sumpter, will be happy to help.

Reception

Our Reception and Admin team comprises Elaine, Janet, Janice, Wendy, Debbie and Alison. They answer the phone, deal with enquiries and take repeat prescriptions as well as a host of other administration tasks. Their job is very demanding so please be patient. They work within the practice guidelines and follow the practice protocols, please remember they are carrying out doctor’s instructions.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website