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Station LaneSeaton CarewHartlepool, TS25 1AXTel: 01429 278827
PATIENT GROUP MEETING
Normal Opening Times
We regret the surgery is no longer open on a Saturday morning. Stockton and Hartlepool Clinical Commissioning Group are responsible for out of hours and has commissioned this service with Northern Doctors. To access this service, please call 111.
Stockton and Hartlepool Clinical Commissioning Group can be contacted on telephone number 01642 666701
In an emergency outside of practice hours, evenings, weekends and bank holidays, please telephone 111.
On a Monday to Friday, 8am to 8.30am Dr Patel provides emergency cover, please telephone 07961 226770
In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Walk in Centre, There is a walk-in centre situated in University Hospital of Hartlepool open from 8am until 8pm 365 days a year, no appointment is necessary.
Accident and emergency/999
Whatever the day or time, if you or someone else experiences severe chest pain or severe loss of blood call 999.
Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.
What to do when the GP practice is closed:
- If you need medical help fast but it’s not an emergency call 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
- Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
· you think you need to go to A&E or to another NHS urgent care service
· your GP surgery is closed and you need healthcare advice
· you don’t know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
· Major accident or trauma
· Severe breathlessness
· Severe bleeding
· Loss of consciousness
· Severe chest pain.
Out-of-hours services are provided during the following periods when the surgery is closed: Monday to Friday from 6pm until 8am the following morning and from 6pm on Friday until 8am on Monday.
During normal practice opening hours, the practice remains your first point of contact for all routine requests.
For more information about NHS 111, please read the frequently asked questions by following the link
We will be closed for Good Friday 15th April 2022 and Easter Monday 18th April and will reopen as usual at 8.30am on Tuesday 19th April 2022.
If you need a GP urgently during this time please contact 111. In a medical emergency, please do not hesitate to contact 999.